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Fulham Guesthouse
City of London, England
18 Dawes Road

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    Overall User Rating:  2.8

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 Value for Money  2.6
 Rooms  2.6
 Cleanliness  2.5
 Location  3.5
 Security & Safety  2.9
 Service & Staff  2.1
 Food / Dining  2.9
 Total  2.8

"Very disappointing"

User Rating:  1.7
Reviewer:   Manuela D. of Berlin, Germany
Reviewed:   October 3, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   September 2015     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
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 Food / Dining
Comments  (English):
Its nearly impossible to find informations about this place online. This should be a warning. I only found a place called Chelsea Guesthouse which seems to be a very nice place to stay. Guess its intended to cause confusion! There is no sign outside of the building and theres no reception. So its possible that you have to wait for quite a while until someone shows up. The toilet and bathroom are not clean. The place is badly sound-proofed. Its definitely bad value for money

"SCANDALEUX !"

User Rating:  1.1
Reviewer:   Michelle M. of VIEUX HABITANTS, Guadeloupe
Reviewed:   August 25, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   July 2015     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Alors que l'annonce de la chambre présentait, un confort minimum pour une famille avec deux jeunes filles, c'est une chambre étroite de moins de 8 m2 qui nous est donnée .... Après deux heures passées dans la chambre, une fuite d'eau provenant du plafond inonde le lit, l'électricité disjoncte, et nous sommes oliges de quitter cette chambre ... On nous loge alors à l'opposé de Chelsea, dans le quartier de Liverpool. Une nouvelle chambre, sans eau chaude !
INADMISSIBLE de la part du site de laisser de pareille tromperie en ligne ...

"Anita"

User Rating:  1.0
Reviewer:   Anita Q. of Mandan, United States
Reviewed:   August 15, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   June 2015     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Did not stay and cancelled the reservation. I am disputing the charge. I would not recommend

"Don´t choose this guesthouse"

User Rating:  1.0
Reviewer:   D C. of Madrid, Spain
Reviewed:   May 12, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   May 2015     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
It has been the worst accommodation of my life. There isn´t a reception so, you have to meet with the owner for the key. We was waiting the owner for two hours. We have lived very stressfull moments. Please, book another accommodation.

"terrible experience"

User Rating:  2.0
Reviewer:   VINCENZO P. of ROME, Italy
Reviewed:   May 11, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   May 2015     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
a few days before leaving I made a change on the reservation, paying extra for a superior room.
Of course I wrote them again to assure me that I would have the room bathroom-shower.
I never received a response.
We responded to their communications instead of appointment request with exact time frame because no reception desk.
having been delayed by plane, just landed we informed them of our delay but no response
we headed to the address as booked and since there are a number, we had to walk a lot before finding an open shop, where the owner has called the cell phone number of the guest house for help.
The respondents, giving an indication of where it was and how to access them, by forwarding a phone message.
We finally arrived after almost an hour we were looking for (there is no sign outside),
room with just enough space for one person, poor mattress, towels unacceptable, there was no where to hang clothes or auction hanging, there was no hairdryer.
of course the upgrade paid not give the bathroom-shower, but only that we found a toilet clogged, so if we pulled the water, everything was afloat
I sent immediately message to alert state towels, the need for a hair dryer, and especially of not being able to go to the bathroom because the water did not flush ......
Never any response.

I can document everything with photos

"nul"

User Rating:  1.2
Reviewer:   Stephanie A. of cannes, France
Reviewed:   May 8, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   April 2015     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Le seul point positif, la situation géographique. Aucun contact avec le responsable A 3 heures de mon arrivée, je n'avais toujours pas le code de ma chambre. Les clés sont laissées dans la machine a laver, une boite... Chambre sale (souris???) et bruyante, a cote de la cuisine, qui ne fermait pas a clé. Salle de bain 2 étages plus haut. Il vaut mieux aller dans une auberge de jeunesse ! ! !

"Vergognoso."

User Rating:  1.5
Reviewer:   Francesco M. of Naples, Italy
Reviewed:   April 29, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   April 2015     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Uno schifo totale! Incorretti nella consegna della camera. Hanno richiesto il pagamento anticipato a fronte della relativa consegna del code key per entrare nella casa: nulla di tutto ciò. Al n. di telefonino nessuna risposta, solo sms. Dopo circa un'ora, senza la venuta di nessuno, mediante sms ho avuto istruzioni incomplete per entrare, grazie ad un negoziante vicino che sapeva come fare sono riuscito ad entrare. La camera consegnata aveva un difetto della chiave che non chiudeva e non apriva bene la porta. Dopo vari sms ricevo istruzioni per cambiare camera, non c'era la chiave. altri sms per sapere come chiudere, risposta: la camera non era in programma per la locazione, altri sms per sapere dove fosse. Infine "caccia al tesoro" per la chiave che era su uno scaffale in cucina comune. Disastro totale. Infine ho chiesto la ricevuta fiscale da inviare per mail, nulla di fatto. Ho intenzione di denunciare il proprietario.

"Very disappointed"

User Rating:  1.5
Reviewer:   Jeanfi F. of Paris, France
Reviewed:   April 28, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   April 2015     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Room not cleant, this hotel is dirty. Bed not cleant too, very noisy. Strange payment , you must let cash in your room and a guy comes to take the money when u're not here....

Bathroom not cleant too

Impossible to talk to anyone, from the hotel....

I'm not happy at all!!!!!

"Triple room double bed+single bed"

User Rating:  2.5
Reviewer:   Dou N. of Ipswich, England
Reviewed:   April 22, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   April 2015     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
The room was quite small but we were only sleeping there so it wasn't that much of a problem. However, knowing there would be 3 persons in this room we were only given 2 sets (1 medium towel and a small one) of towels. Also the mattresses smelled of damp and the sheets were very creased. We stayed 2 nights and for these 3 days, at no point the bathroom has been cleaned. There were hair everywhere, dirt mixed up with water on the floor... After the first night there no toilet paper left in the bathroom and none in the cupboard so we had to go buy some.
After being given they keys for the room we have never seen the owner again, and would get no reply to our texts to him...

This guest house is ok for a cheap couple of nights but don't expect too much from it!

"Very Unsatisfied!"

User Rating:  1.0
Reviewer:   Morgane B. of Paris, France
Reviewed:   February 22, 2015  (see hostel reviews from Instantworldbooking.com)
Traveled:   February 2015     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Nous sommes très mécontent de notre séjour à la guesthouse. Le prix, bien qu'extrêmement abordable, n'est pas sensé exclure des prestations de base. Les parties sanitaires laissent à désirer, elles sont sales et poussiéreuses. Nous n'avons pas eu de serviettes de tout notre séjour, et le store de notre chambre était cassé (nous n'en avions pas du tout la première nuit…). Enfin, la serrure de la porte d'entrée a été changée en notre absence et nous n'avons été prévenus qu'à 19h de cet "inconvénient": la nouvelle clé était apparemment glissée sous la porte de notre chambre. Mais comment la récupérer si c'est la porte d'entrée qui a été changée?? En résumé, je vous déconseille fortement cet endroit, d'autant plus que vous payez en cash à l'arrivée et n'avez de ce fait plus aucun recours en cas de problème...

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