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"No Angels at all" |
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User Rating: 1.8 |
| | Reviewer: Sahel S. of Frankfurt, Germany |
| Reviewed: September 16, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: August 2014 Type: Couple |
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Comments (English):
I don´t know where to start. As other Reviews will tell you, the only bathroom is being shared by the whole house, which wouldn´t be the biggest problem if it was clean. but it is not. It looked extremely dirty, when we arrived. The room was acceptable, eventhough the sheets had a few stains. but the most repelling aspect was the welcoming, it was cold and we felt out of place. The only positive aspect was the owner on the phone, who understood our complaints.
Overall we decided to leave this house on the same day.
I can absolutely not recommend this guesthouse.
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"A nice guesthouse for a trip to London" |
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User Rating: 4.1 |
| | Reviewer: Markus B. of Dachau, Germany |
| Reviewed: September 11, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: September 2014 Type: Family |
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Comments (English):
We were five days in this guesthouse. The Location was very good. It was a nice contact to the familiy. We could use the kitchen for breakfast an diner. It was easy to go to downtown London by bus and Underground. Next time we´ll choose it again.
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"(Y)" |
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User Rating: 3.9 |
| | Reviewer: Chiara D. of Napoli, Italy |
| Reviewed: September 6, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: August 2014 Type: Active/Adventure |
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Comments (English):
nice, welcoming place. the owner is really friendly, beautiful new furniture. The bathroom is really large, everything is clean. Anyway, the lady has 2 cats and that isn't said anywhere on the advertising - they didn't bother us, but what if someone had an allergy?
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"Clean and cosy but 1 bathroom for 12 to 15 guests and small kitchen" |
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User Rating: 4.1 |
| | Reviewer: Assunta M. of SEVRES, France |
| Reviewed: August 13, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: August 2014 Type: Family |
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Comments (English):
The house is very clean and cosy and Carmen takes really care of her guests. The only issue is that there is 1 bathroom for 12 to 15 guests and a small kitchen but very clean!
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"B&B" |
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User Rating: 3.1 |
| | Reviewer: Patricia E. of Bogotá, Colombia |
| Reviewed: August 6, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: July 2014 Type: Couple |
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Comments (English):
Mrs. Carmen the landlady was very kind and helpful as well as her son Jonathan.
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"Nice" |
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User Rating: 3.3 |
| | Reviewer: Roa L. of Alphen aan den Rijn, Netherlands |
| Reviewed: August 5, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: July 2014 Type: Active/Adventure |
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Comments (English):
The house is pretty! nice bathroom but there is only 1 so sometimes you have to wait for a while when it is free to use. nice and big rooms en kitchen is oke! We had a nice stay for 3 days. Bad thing was the staff, they didn't communicate good with us and we arived like 6PM en had to wait for half a hour before they cleand te room. (check in was 2pm). When i complain only thing i get was a lousy excuse and a big mouth. And we had no key of the room because it was missing.....?!?!?! But a nice stay.
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"**DO NOT STAY HERE!!!!!**" |
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User Rating: 1.0 |
| | Reviewer: Annika L. of London, United Kingdom |
| Reviewed: July 18, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: July 2014 Type: Couple |
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Comments (English):
There was no record of our booking when we arrived. The mother and son that work/stay there managed to get us a room anyway but told us we would have to move the following night.
The next day I was told we had to leave the room the following day due to inspection. The mother and son were complaining because they had to move their cats out of their room, which should have never been there in the first place. They are staying there but essentially run the place very unprofessionally. We agreed I only had to leave the room for 1 hour which was fine.
However at 9pm that night, we were told we had to move to another guesthouse in Waterloo immediately because they had to paint the room, even though there was an "inspection" the next day. After extensive arguments with the owner, they paid for our taxi and accommodation for that night. This was the least they could do. We had to pack all our stuff and move for the second time, and stay in an area completely different to where we had booked. The accommodation itself was comparable in Waterloo
The owners and the mother/son did not appear remorseful at all. In fact, the mother told us if we didn't like it we didn't have to stay there. But we had no other choice that late at night.
Overall this place is THE WORST place I've ever stayed in my life. The people are not helpful and guaranteed you will have to move at least once if you do make the mistake of staying here.
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"Very Unprofessional and not what was advertised" |
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User Rating: 1.2 |
| | Reviewer: Claire S. of Ampleforth, United Kingdom |
| Reviewed: July 16, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: July 2014 Type: Couple |
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Comments (English):
My boyfriend and I arrived at Angel's Guesthouse to be greeted by a very nice older women who told us there must have been a mistake, there was no room for us and we should not have been able to make a booking for that evening. This was after I spoke to the owner about 30 minutes before arriving who mentioned nothing and said everything was fine. The Guesthouse seemed nicely decorated, clean and well kept. Yet after talking to the owners on the phone for a few minutes it became clear that this place was run extremely unprofessionally and the owners did not know how to use hostelbookers as they had no rooms available for that night. I tried to keep my cool as we were told there was another place we could stay that they ran nearby. The owner would meet us there when we arrived. After walking to the new location, I called the owner again and was told the location was hard to find. I was to wait 10 minutes on the street corner for him to come and show us in. Because my partner and I were only spending a day and a half in London I became increasingly frustrated. Waiting for the owner of a guesthouse on the corner of a street in London for 30 minutes after a 5 hour bus ride was not my idea of time well spent. After 30 minutes the owner called me and said he could not find us but we were to walk to the end of the road down a little alley to a blue door. The location was not difficult to find and he could have easily given us those directions to begin with. It was obvious they had needed the time to prepare a room because they didn't have one ready for us. The owner, Jonathan showed us to our room, which had two twin beds pushed together to make a double. The room itself wasn't so bad and the owner did knock off 20 pounds from the original price for the mistake. But the whole place looked a bit neglected, was not too clean, and wasn't where we had booked originally, or the place that was advertised online. Also, as soon as the owner left I pulled back the duvet, which was not the right size for the bed and barely covered one of the twin mattresses, I found the sheets were stained and the mattress was falling apart. The end dipped away completely and the springs were all over the place. Basically, the owners ran us around town and were extremely unprofessional with how they handled the fact that they had advertised and booked out a room that in essence, wasn't there. The bed was a mess, the sheets were stained, and the place we stayed in was not the place we had booked online. All in all I would not go back, these guys do not know hot to run a hostel/hotel.
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"Cheater" |
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User Rating: 1.0 |
| | Reviewer: María R. of Madrid, Spain |
| Reviewed: June 30, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: May 2014 Type: Youth/Student |
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Comments (English):
We were three girls from Spain and we booked in Angel's Guesthouse for two nights. After we paid the deposit and they confimed our stay, I received an email just 20 hours before our arrival saying they can't host us because of urgent repairs. They said they will refund my money but after that, I haven't heard from them, nor receive anything. I tried several times to call them, I sent a lot of emails, I have complained to the web I booked with, and I have no answer.
I lost my money because they are cheaters. They should't offer the place they don't have available.
I would never recomend this hotel.
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"Nice host and room" |
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User Rating: 3.9 |
| | Reviewer: Lau W. of Hong Kong, Hong Kong |
| Reviewed: June 22, 2014 (see hostel reviews from Instantworldbooking.com) |
| Traveled: June 2014 Type: Couple |
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Comments (English):
The host is kind and nice. Factilities are good. Having a big bathroom, but our room is relatively small than others. It is near underground stations, only take 15 mins away from king's cross station.
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